Frequently Asked Questions
Everything you need to know about your next knitting project.
What is included in a We Are Knitters kit?
Each kit includes everything you need to complete a project: the specific number of yarn skeins required, a pair of wooden knitting needles, the printed pattern, a small sewing needle, and a We Are Knitters embroidered label.
Do you offer shipping to my country?
We ship our knitting and crochet kits worldwide. Delivery times vary by location, typically ranging from 3 to 7 business days for standard international shipping.
What is your return policy for yarn and kits?
You can return any unused and unopened items within 14 days of receipt. Please ensure the yarn skeins are in their original packaging and the security seal is intact to receive a full refund.
Are the patterns suitable for absolute beginners?
Yes, we offer kits categorized by difficulty level: Beginner, Easy, Intermediate, and Advanced. Our beginner kits include step-by-step instructions and access to video tutorials to help you master the basics.
Where does your wool come from?
We take pride in our sustainability. Our wool is 100% natural and sourced from sheep in Peru. Our cotton is also 100% Pima cotton, known for its exceptional softness and durability.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Apple Pay depending on your shipping region.